Make scheduling easy for patients and staff

Appointment scheduling and registration are crucial steps in your revenue cycle. Your practice management system should fully integrate registration and scheduling so you can automate eligibility verification, customize functionality, optimize utilization of appointment times, and offer patient self-scheduling.

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Benefits of registration and scheduling solutions

Run a leaner organization

With NextGen Enterprise PM, you can automate many routine tasks, including eligibility verification. Maximize efficiency with centralized, customizable appointment scheduling. Fully integrate registration and scheduling with the rest of your workflow, including billing, claims processing, and reporting.

Automate eligibility verification

A remote transaction server (RTS) connects with payer systems via online access and allows you to validate patient benefits eligibility, determine coverage, and estimate patient responsibility. With NextGen Enterprise PM, RTS eligibility verification can be fully automated and scheduled at your convenience.

Customize scheduling

Customize your appointment scheduling tools to meet the needs of your practice and patients. We provide customizable color-coded scheduling templates, adjustable time increments, patient group scheduling, templates for viewing multiple resources on one screen, real-time wait-listing, and more.

Integrate patient registration

Your practice needs a PM system and EHR that integrates patient registration with the rest of your workflow tracks, patient demographics, and eligibility information. This increases the likelihood of claims accuracy and payment.

Better manage authorizations

Patient access solutions from NextGen Healthcare enable your staff to easily identify when authorizations are needed, automate authorization requests to payers, and quickly find out the status of authorizations on file with a payer.

Enable patient self-scheduling

NextGen Self-Scheduling powered by Luma lets people easily set up their own appointments online. Your practice controls available appointment types. This provides convenient and flexible access to care, saves your staff time, and fully integrates with NextGen Enterprise PM.

Advantages of NextGen Healthcare solutions

  • Insurance eligibility verification
    • Knowledge of payers
    • Integrated practice management
    • Self-scheduling
    • Automated appointment reminders
  • Insurance eligibility verification
  • Knowledge of payers
  • Integrated practice management
  • Self-scheduling
  • Automated appointment reminders

Insurance eligibility verification

A significant portion of denied claims are due to noncovered services or coverage limitations. Verifying coverage before providing services is vital for preventing denied claims.

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Knowledge of payers

When the patient registers and identifies their insurance provider, pinpoint the exact plan. Be proactive—let patients know up front which services are not covered.

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Integrated practice management

Your practice management system should support efficient registration and appointment scheduling. NextGen Enterprise PM streamlines your workflow with cutting-edge functionality for registration and scheduling.

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Self-scheduling

Save office staff time by offering self-scheduling as a part of your patient portal. Scheduling information should connect directly to your practice management system.

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Automated appointment reminders

Your EHR and appointment-scheduling technology integrates with automated outreach tools. Schedule appointment reminders using text alerts, emails, or voice messages based on patient preference.

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People are loving NextGen Healthcare

Hear what our clients have to say about our fully integrated health IT solution and specialty-specific content designed to meet the clinical and financial goals of your practice.

As we’ve expanded, we’ve integrated each practice onto the NextGen Healthcare platform. This includes payment processing and appointment scheduling—functionality that is in line with our patient-centric focus.

Sara Rapuano

Senior Vice President

Eye Care America

NextGen's Practice Management is a really great tool which I use regularly, especially during our telehealth visits where I'm able to schedule patients in real-time with follow-ups and testing.

Andrew Martin

Nurse Practitioner and Director of Acute Care

Siskiyou Health Center in Southern Oregon

The advanced notification of appointments, the filling out patient pre registrations, and knowing that their patient information and their health questionnaires are going to integrate directly into NextGen [Enterprise] EHR is very, very powerful and saves time.

Billy Davis

Vice President of Strategy Implementation

Omni Eye Services

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