# Simplify check-in with digital patient intake

Make intake easier for all with pre-appointment communication and digital intake forms. Minimize wait times and speed up pre-visit workflows so care can start sooner. Fully integrated into your EHR & PM with the NextGen Closed Loop Experience.

[Schedule a Demo](https://www.nextgen.com/solutions/patient-experience/patient-intake)

## Benefits of our digital intake solutions

- **Reduce data entry**  
  No more keying in handwritten information. Patient intake data automatically populates within the EHR and practice management system.

- **Make encounters more productive**  
  A more convenient and seamless pre-check process creates a positive practice environment and helps make patient encounters more productive.

- **New opportunities for your practice**  
  Help patients become more comfortable communicating with your practice online and filling out intake forms ahead of time, optimizing in-office operations.

- **Reduce no-shows and phone volume**  
  Automatically send appointment reminders and confirmations via text to reduce no-shows and phone volume while increasing patient participation.

- **Minimize errors in data collection**  
  Patient intake data gathered online or during an in-office appointment through digital intake forms goes directly into the EHR, reducing the risk of missing paperwork.

- **A better patient and staff experience**  
  Digital intake solutions are more convenient and make waiting rooms less crowded. This means less time per patient and a lower burden on staff.

## The NextGen Closed Loop Patient & Practice Experience

- Patient-centered communications  
  - Digital patient intake & screening forms  
  - Secure messaging  
  - Eligibility & payment collection  
  - Better integration

## Patient-centric communications

Luma AI and Natural Language Processing (NLP) can send reminders in 33+ languages and understands conversational responses. Patients can confirm, cancel, or reschedule appointments directly from the reminder.

[Learn More](https://www.nextgen.com/-/media/DAM/Collateral/Brochures/PE_SmartRebookingPoweredbyLuma_Brochure.pdf)

## Digital patient intake & screening forms

NextGen® Patient Engage powered by Luma allows digital intake forms custom to appointment types to be sent and completed by a patient prior to the appointment. Once collected, discrete data, demographic info, insurance, and consent forms are updated in the PM.

[Learn More](https://www.nextgen.com/-/media/DAM/Collateral/Brochures/PE_PatientEngagePoweredbyLuma_Brochure.pdf)

## Secure messaging

Allow your patients to interactively chat with staff and provide documents. Your care team can also send broadcast messaging to patient populations, keeping you connected anywhere and anytime.

[Learn More](https://www.nextgen.com/-/media/DAM/Collateral/Brochures/PE_WinningCombinationLuma_Brochure.pdf)

## Eligibility & payment collection

Ensure cost and payment transparency before the visit. Pre-check forms collect insurance and co-pays, and offer cost estimates to boost overall financial management.

[Learn More](https://www.nextgen.com/-/media/DAM/Collateral/Brochures/PE_NGE-NGPay-GetPaidFaster_Brochure.pdf)

## Better integration

Keep NextGen Enterprise EHR as the source of truth with structured patient data captured within clinical templates.

[Learn More](https://www.nextgen.com/-/media/DAM/Collateral/Brochures/PE_PatientEngagePoweredbyLuma_Brochure.pdf)

Explore the benefits

## How can a closed loop experience help your practice?

### Annual patient visits

|  |  |
| --- | --- |
| 25,000 |  |
|  | 50,000 |

### Average reimbursement per encounter

|  |  |
| --- | --- |
| $300 |  |
|  | $500 |

### Missed appointments (%)

|  |  |
| --- | --- |
| 20% |  |
|  | 30% |

### Additional reimbursement per year

|  |  |
| --- | --- |
| $750,000 |  |

### Total hours saved per year

|  |  |
| --- | --- |
| 1,406 |  |

This calculator is for informational purposes only. Results are estimates based on provided information and may not reflect actual outcomes. Use these estimates as a guide to assess potential return on investment.

## Luma OCR Scanning Improves Billing Outcomes and Reduces Denials

Omni Eye Services shares their experience with the OCR scanning feature in the Patient Engage platform. Hear them explain how it has helped them reduce errors and denials, create better billing outcomes, and improve their overall patient experience.

## Learn more about our convenient digital intake solutions

### Testimonial

- **Self-Scheduling & Referrals - Houston ENT & Allergy**  
  [Watch Now](https://www.nextgen.com/solutions/patient-experience/m43l3y1q19)

- **Self-Scheduling: A CEOs Perspective - Houston ENT & Allergy**  
  [Watch Now](https://www.nextgen.com/solutions/patient-experience/jvdo0fysj1)

- **Stress-Free Mobile Patient Intake for All: NextGen Patient Engage powered by Luma**  
  [Watch](https://www.nextgen.com/solutions/patient-experience/bud9gfasn6)

- **Save Time, Reduce Data Entry Work**  
  [Read Now](https://www.nextgen.com/-/media/DAM/Collateral/Brochures/PE_InstantMedicalHistory_Brochure.pdf)

- **Make Patient Engagement Stress-Free for All**  
  [Read Now](https://www.nextgen.com/-/media/DAM/Collateral/Brochures/PE_PatientEngagePoweredbyLuma_Brochure.pdf)

- **Make Your Patient Intake Process More User-Friendly**  
  [Read Now](https://www.nextgen.com/-/media/DAM/Collateral/Brochures/PE_PatientEngage_Brochure.pdf)

## Make the switch to NextGen Healthcare

[Schedule Custom Demo](https://www.nextgen.com/solutions/patient-experience/patient-intake)